Information We Collect
When you reach out to us for water damage help, we collect the information you give us directly. That includes your name, phone number, email address, service address, and details about the water issue you are facing.
When you browse our website, we automatically collect certain technical information. This includes your IP address, browser type, device type, pages you visit, and the time and date of your visit. We use this to keep our site working properly and to understand how people find us.
How We Use Information
We use your contact details to respond to your request, schedule your water damage inspection or repair, and keep you updated about the work we are doing at your property.
We also use information to improve our services, send invoices and receipts, and follow up after a job to make sure everything is working the way it should. If you have opted in, we may send you occasional service reminders or seasonal maintenance tips.
We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies and similar tools to remember your preferences and understand how visitors use our site. Cookies are small files stored on your device that help the site function smoothly.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well, but you can still contact us by phone.
Analytics and Third-Party Tools
We use third-party analytics services, such as Google Analytics, to help us understand website traffic and usage patterns. These services may collect information about your visits to our site and other sites over time.
We may also use third-party scheduling, messaging, or payment tools to manage appointments and process payments. These providers have their own privacy policies, and we encourage you to review them.
Data Sharing and Disclosure
We share your information only when it is necessary to run our business or when the law requires it. This includes sharing details with our technicians, dispatchers, and office staff so we can serve you.
We may share information with trusted service providers who help us with billing, scheduling, analytics, or marketing. These providers are required to protect your information and use it only for the services they perform for us.
We may also disclose information if we are required to do so by law, to protect our rights or safety, or in connection with a business transfer or sale.
Data Retention
We keep your personal information for as long as we need it to provide services, maintain accurate business records, and meet legal or tax requirements.
When your information is no longer needed, we delete it or make it anonymous in a secure manner.
Data Security
We take reasonable steps to protect your information from loss, misuse, and unauthorized access. These steps include physical, electronic, and procedural safeguards.
No method of transmission over the internet or method of electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security.
User Rights
You have the right to ask us what personal information we hold about you, to correct any mistakes, and to request that we delete your information. You can also ask us to stop sending you marketing messages at any time.
To make a request, contact us using the details at the bottom of this page. We will respond within a reasonable timeframe and as required by applicable law.
Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe we have collected information from a child under 13, please contact us so we can delete it.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page and update the effective date.
We encourage you to review this page periodically so you stay informed about how we protect your information.
Contact Information
If you have questions about this privacy policy or how we handle your information, please reach out to us. We are happy to help.
Superstition Water Restoration CC5V+W7 Apache Junction, Arizona Phone: (325) 274-7080 Website: My first Site